New text wants you to click on link and enter details, but it’s a scam
A new scam text is doing the rounds, claiming to be from the Department for Work and Pensions (DWP) and it’s targeting people who rely on the 2024 Winter Allowance.
The message says we won’t get our payment unless we click a link and send in our details — but it’s a con.
HOW TO TELL
It’s easy to spot this con. We should never do anything in a hurry, and take our time to carefully read the text over. That’s where we can start to see the tell-tale signs of a scam.
1 “We have not received your claim information,”
Suspicious The DWP usually contacts people about Winter Fuel Payments automatically. Most people don’t need to apply unless it’s their first year. This kind of urgent request is unusual.
2 “The claim channel will be closed on August 12, 2025…”
Pressure tactic Scammers often use a deadline to make you panic and act quickly without thinking.
3 “Please fill in your information as soon as you receive the information…”
Unclear and poorly written This line is badly worded, which is a common sign of a scam. Official departments take care to write clearly.
4 “If you fail to directly fill in, we will consider you have abandoned the claim…”
Threatening tone This kind of language is aggressive and not typical of the DWP, who will usually follow up in a more supportive way if action is needed.
5 “https://qrco.de/bfd8OM?LgYTY=kspeMMFJ”
Shortened or unfamiliar links The DWP uses .gov.uk websites, not link shorteners. Clicking this could take you to a fake site made to steal your details.
6 “Best Wishes to you.”
Trying to sound friendly This is a common tactic to soften the message and make it feel more genuine, but it’s not consistent with real government messages.
What to Do If You Get It
If we’ve received this message, or one like it, don’t click the link. Delete it straight away. If we’re unsure about any DWP contact, speak to them directly using details on gov.uk — never through a link in a message.
Report the Scam
Help protect others by reporting suspicious messages.
Text it to 7726 (free) — this goes to our mobile network provider.
Email it to report@phishing.gov.uk — especially if we’ve clicked on it or entered any details.
