Locally, or over the phone
If you need help with money, bills or everyday costs, we’re here to support you. You can get quick help at a local drop-in, or more in-depth support over the phone. Choose what works best for you.
Visit a Quids in! drop-in
We run free drop-in sessions at community spaces and food banks in London, South Gloucestershire, Gloucestershire and Bristol, Bath & North East Somerset where you can get friendly, in-person help with money, bills and everyday costs.
- No appointment needed
- Get help with money, bills and forms
- Find out about grants and extra support
Money Guidance over the phone
If you need more in-depth support or money coaching, we also offer one-to-one help over the phone. This is available in the areas where we run drop-ins. If you are a tenant of L&Q or Stonewater, you can access this support through our virtual support hub, wherever you live.
Find support near you
Click on your area to find your local drop-in, money guidance referral links and regional contact information.
Regional support
Drop-in support:
Fridays
- 1.00pm – 3.00pm (every first Friday of the month. Click for calendar)
The Hive, Bath Road, Peasedown St John BA2 8DH
Money Guidance Programme (virtual):
If you need more in-depth support, our free money guidance programme offers one-to-one help over the phone. We work with you over a number of weeks to help you improve your financial situation, including increasing income, reducing costs and accessing the right support.
Click here to fill out the referral form and we will be in touch.
Contact us:
Phone us on 01225 302200
Email us at bath@cleanslateltd.co.uk
Drop-in support:
Mondays
- 9:30am – 12:30pm (this Quids In Centre will be closed on 11 May 2026)
Shirehampton JTE Hub, Penpole Ave, Shirehampton, Bristol BS11 0DY
Wednesdays
- 11:00am – 1:00pm (every two weeks)
The Hub, Unit 1, Fedden Buildings, Gainsborough Square, Lockleaze Bristol BS7 9FB
Thursdays
- 9:30am – 12:30pm
Easton Community Centre, , Kilburn St, Easton, Bristol BS5 6AW - 1:30pm – 4:30pm
St Werburghs Community Centre, Horley Road, Bristol BS2 9TJ
Money Guidance Programme (virtual):
If you need more in-depth support, our free money guidance programme offers one-to-one help over the phone. We work with you over a number of weeks to help you improve your financial situation, including increasing income, reducing costs and accessing the right support.
Click here to fill out the referral form and we will be in touch.
Contact us:
Phone us on 0117 457 4287
Email us at bristol@cleanslateltd.co.uk
Drop-in support:
Tuesdays
- 10am – 1pm
The Ewe Space, 81 Matson Ave, Matson, Gloucester GL4 6LL
Wednesdays
- 9.30am-12.30pm
Stroud District Kids Stuff, Brimscombe Mills, Brimscombe, Stroud GL5 2QN
Thursdays
- 1.15pm-3.15pm (every 2nd and 4th Thursday)
Cirencester Opportunity Group, Beeches Road, Cirencester, GL7 1BW
Fridays
- 1.30pm-4.30pm
Cashes Green Community Centre, 1-3 Queen’s Dr, Cashes Green, Stroud GL5 4NR
Contact us:
Phone us on 01453 796050
Email us at glos@cleanslateltd.co.uk
Drop-in support:
Mondays
- 9.30am-1.00pm
Feldy Community Centre, 18 Aberfeldy Square, Aberfeldy Village, E14 0XA
Tuesdays
- 9.30am-1.00pm (Second Tuesday of each month. Check calendar)
Waddon Leisure Centre, 451 Purley Way, Croydon CR0 4RG, UK - 9.00am-12.30pm (Second and fourth Tuesday of each month. Check calendar) Winsor Park Community Centre, 20 Warwall, Beckton E6 6WG
Wednesdays
- 9.30am-1.00pm
Marie Lloyd Centre, 329 Queensbridge Road, London E8 3LA
Thursdays
- 9.30am-1.00pm
The Oasis Centre, 1A Kennington Road, London SE1 7QP
Money Guidance Programme (virtual):
Rainy Day Money is a free, supportive programme helping Londoners on low incomes reduce money stress, build financial resilience, and feel more prepared for extreme weather and climate challenges.
Refer yourself (or someone with their consent) here.
Contact us:
Phone us on 020 3540 7421
Email us at london@cleanslateltd.co.uk
Support through your landlord
Stonewater tenants can contact us if they are worried about their finances. We offer support to Stonewater customers through various pathways, including money guidance, employability support, debt advice, and help with accessing benefits. If you’re a Stonewater customer, you can refer yourself or another customer (with their consent) using our referral link below. We’ll get in touch within 2 working days to discuss how we can assist you.
Refer yourself (or someone, with their consent) click here.
Contact us:
Phone us on 020 3540 7421
Email us at virtualsupporthub@cleanslateltd.co.uk
L&Q tenants can contact us if they are worried about their finances. If you already owe over three months’ rent you should contact your landlord directly but if not, contact us. We can help if money worries are causing you to feel anxious or depressed, skip meals or turn off the heating even when it’s cold.
Contact us:
Phone us on 020 3540 7421
Email us at virtualsupporthub@cleanslateltd.co.uk
Drop-in Calendar
For all other enquiries email us at info@cleanslateltd.co.uk, or send us a message below. You can also sign up for updates on our drop in centres, training dates and services.
If you have a complaint click here.
