In the first instance, contact your Bank – check for the guidance on your Bank’s website, many banks are asking for customers to contact them on social media and email. The phone they are reserving for vulnerable people who do not have access to the internet.

Banks are helping by giving people extensions to loans, mortgage holidays of 3 months, instant access to savings such as ISA’s and savings that would usually be tied into agreements.

For more information on the kind of help available from banks, check here: https://www.moneysavingexpert.com/news/2020/03/uk-coronavirus-help-and-your-rights/#producthelp