One in five face problems trying to make a new claim for Universal Credit so we asked claimants themselves what they learnt the hard way
All new working age people needing to lean on welfare will now have to claim Universal Credit (UC). By 2024, anyone who claims the following benefits will be moved on it: Income Support, Housing Benefit, Working and Child Tax Credits, Employment and Support Allowance (ESA), Jobseekers Allowance (JSA).
In theory, it’s simpler with one benefit instead a mix of these six. Most people have had no problems, but roughly one in five people have struggled. So we asked claimants who were first to move onto Universal Credit what they wished they’d been told at the start. Their Top Ten Tips now feature in this video…
- Interested in our full Guide to Universal Credit? Click here